TS Horiuchi Co., Ltd. (hereinafter referred to as “the Company”) shall comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and handle the personal information of customers who use our stores and our website (including all websites operated and managed by the Company; hereinafter referred to as “our website”) with the utmost care.

1. Personal Information Collected

Our company receives the following information from our customers.

2. Purposes of Use of Personal Information

We will use the personal information of our customers collected by our company for the following purposes.

1. To deliver the items you purchased
2. To provide repair services
3. To verify the customer's identity
4. To provide support, such as responding to inquiries
5. To track user activity on our website (we use Google Analytics. For information on how we use the collected data, please also see “How Google uses information from sites and apps that use our services.”)
6. For other purposes incidental to each of the items listed above

3. Disclosure of Personal Information to Third Parties

We will not disclose or provide customers’ personal information collected by our company to third parties.
However, we may provide such information to third parties to the extent necessary and to the minimum extent possible if any of the following conditions apply:

1. When prior consent has been obtained from the customer.
2. When the information is disclosed in a form that does not allow for the identification of individual customers.
3. When requested by a third party for the purpose of measuring user behavior on our website.
4. When disclosure is required by law or other regulations.

4. Management of Personal Information in Our Possession

Our company will take reasonable administrative measures to prevent the loss, theft, misuse, unauthorized access, disclosure, or alteration of our customers’ personal information.

5. Correction and Deletion of Personal Information

If we receive a request from a customer to correct, add to, or delete (hereinafter referred to as “corrections, etc.”) their own personal information provided to us, we will verify that the request is from the customer themselves and then make the necessary corrections, etc., to the extent necessary to achieve the purpose of use.

6. Disposal of Personal Information

We will dispose of the personal information we have collected once it is no longer necessary to retain it—either because the retention period specified by law has expired or because we have determined, in light of our normal business operations, that it is no longer reasonably necessary.

7. Revisions to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time, and any revised Privacy Policy shall be effective as of the date it is posted on our website.

8. Inquiries Regarding Personal Information

Please contact us at the address below for inquiries regarding personal information.